Frequently Asked Questions
Everything you need to know about our handcrafted collections.
What materials are used in Huerta Jewelry pieces?
We use high-quality materials including 14k gold vermeil, sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-made pieces and earrings are final sale for hygiene reasons.
Does my jewelry come with a warranty?
Yes, every Huerta Jewelry piece is covered by a 12-month warranty that protects against any manufacturing defects.
How should I care for my jewelry to prevent tarnishing?
We recommend removing your jewelry before swimming or showering and storing it in a dry, cool place. Clean gently with a soft microfiber cloth to maintain its shine.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.